Network Support & Maintenance
Baker Security & Networks provide a tailored technical support service to our clients, addressing requirements such as 24 x 7 support and effective network management.
Our support services are underpinned by the highest levels of technical expertise, with a significant emphasis on staff training and industry accreditations. For each of our major partners we have completed extensive training courses encompassing all elements of their individual technology solutions.
We offer customised contracts to cover all elements of our services portfolio from hardware maintenance and expert telephone systems support to network planning and advice on formulating Service Level Agreements. We offer customers the capability to log support requests or track the status of an existing support call through a web interface or via email, providing complete transparency of our technical support process.
People
Baker is a specialist group of people with particular expertise in security related software and applications, intrusion testing, internet security, IP networking and related areas. As such, our professionals are drawn from a range of backgrounds and have an extensive knowledge of IT and in particular IT Security related issues.
They continue to supplement their expertise with ongoing training and professional development to ensure you receive the most up to date and appropriate support to suit your particular environment.
Baker has a policy of training its employees to the highest technical standards. We also ensure our employees received detailed technical training with courses focusing from the IP layer, to networking and security.
Our employees hold a varied cross section of networking related qualifications including:
- Cisco Systems
- Juniper Networks
- Microsoft
- Unix
- Lucent
- 3Com
- VAX
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To find out more call us now at + 353 (0) 1 6384800 or visit our contact details page
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